Showroom pickup by appointment
- Showroom pickup is by appointment only. We'll agree a time on WhatsApp and share the address when you book.
- Items are handed over once payment is received (FPS, PayMe, bank transfer, cash or PayPal for overseas buyers).
- Please bring a bag or box for small pieces, and check your car or taxi can fit larger ones.
- A 30% deposit reserves every order. The balance is due before pickup or delivery (see holds & deposits).
Delivery
- Small pieces (lamps, clocks, objects) can go by courier or local delivery. We quote the cost on WhatsApp before you pay.
- Large furniture goes by movers, quoted separately and paid together with the balance.
- Before booking, please check measurements, doorways, lift size and stairs. If there's no lift, let us know the number of floors so the quote is right.
- Paper lanterns such as AKARI fold flat for transport and are easy to carry.
Installation
We can arrange installation. Ask us on WhatsApp.
Showroom viewings
Showroom viewings are free and by appointment only (about 30 minutes). A viewing doesn't hold an item, so if you don't want to miss it, place a deposit first.